A SAFE AND ENJOYABLE MUSEUM VISIT
We are doing everything to make your museum visit an enjoyable and safe one. That's very much possible in our spacious museum and museum harbour. On this page we will tell you more about the various precautions we have taken to ensure this.
Face mask mandatory
> When visiting our museum, wearing a face mask is mandatory for everyone over 12 years old.
> Wash and disinfect your hands regularly, cough and sneeze in the inside of your elbow.
> Plexiglass screens have been placed at our cash registers and information desks.
> Extra cleaning and disinfection materials are available to visitors and staff.
> Tickets can only be purchased online. Simply choose your visit date and start time online, even if you have a discount card.
> No ticket sales at our box office.
> If you have a discount card, it is also mandatory to book a ticket online with your date and starttime, this is free.
> Children up to four get free entrance, but they still need a ticket with a starting time. You can book this online for free.
> Read the answers to the most frequently asked questions about booking tickets.
> In case of health complaints (nose cold, running nose, sore throat, mild cough, elevated temperature, fever over 38 degrees Celsius or issues breathing) you and/or familymembers might have, we cannot grand you access to our museum.
> Museum visits with multiple persons can only take place if you form a household or another social entity, like family, partners or roommates.
> We advise you to use your own means of transportation. View our advise for cycle routs or the 20% discount on your parking fee >
> We will only allow a limited number of visitors at the same time, so visitors can be spread evenly over the day. This will prevent waiting lines.
> Please follow the routes and directions from our staff.
> Keep a 1.5 meter (or in maritieme terms: 0.0008 sea miles) disctance to other visitors and our staff.
> In our museumcafé and museumshop you can only pay with card or cellphone.
Visit with children
As always, children are very welcome on our family museum. We ask parents to prevent contact between children from various groups and families as much as possible and stick to the 1,5 meter rules. This is your responsibility. The reasonsing behind this is that there are also playgrounds and schools where children meet frequently. The children expo 'Professor Splash' (Professor Plons) will remain a place where children come to play, also together, provided the parents agree to that. Ofcourse parents are asked to keep their distance from eachother and the other children.
Museumcafé 'Het Lage Licht' is temporarily closed
Group visit, group tours, boat tour, reception or a meeting
> At the moment receptions, group visits, guided tours and meetings are unfortunately not possible.